[theo28]

I can't validate this since I'm on an older version, but I thought that I've heard from someone here with the new software that you need to reset the IHU immediately before resetting the LTE.

• Press and hold the home button on the center display for 20 seconds. (the IHU will boot and you will see the map on the instrument panel display.)
• Press and hold the Defrost button for 20 seconds, or until the tiny 'LTE' symbol changes in the upper-left corner of the infotainment screen. (the modem will restart)

I don't have the premium package and when doing the hold of the home button the screen goes dark and nothing happens. The Volvo oncall app shows my car location as unknown and now has even stopped responding to my remote climate start commands. Is there anything I could try to do myself?

One thing i noted is the modem option is unchecked (Not sure what is the purpose of the modem and how much data is free on it. Should I enable this?)

 

[theo28]

The “modem” option I assume is mobile data? Maybe? I would say enable everything! That way you have the best chance of it working. Volvo mobile data is free for the first 4 years included in the car purchase (depending on your market, but USA is a definite).

I enabled the Modem and now can see a SIM card icon with signal bars on the top left and miraculously my vehicle is now reporting car position in the app. It's odd that my car was reporting position before this was enabled and randomly stopped until I enabled the Modem.

 

[theo28]

Are you sure you have a pure electric-only XC40 Recharge? Your responses sound more like how the standard gas-powered (or hybrid) XC40 operates.

Nope. Its not electric-only XC40 Recharge. I have a Gasoline XC40 Momentum. Just noticed that I posted on the wrong forum for the recharge instead of the gasoline one but glad the assistance from folks here helped me out.