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So what’s the new way to reset the modem?

50K views 76 replies 21 participants last post by  LMN.K  
the car is not falling apart, it's just the networking having issues, you can still drive it just fine without LTE or Wifi. It happened to me one night (LTE modem went offline) and it was back by next morning. Remember that LTE is the cellular network, so in some cases it could just be the cellular network being down, though in your case it definitely seems to be a software issue given that GPS and Wifi also don't work. Probably a faulty antena module, let us know what the find, please.
 
Um nope. it’s busted
Oh my way to dealership 2 of the day (back to the place it was purchased, a few hours from our home).
Not only is all the connectivity stuff broken, but the car is stuck in hobbled charging mode and apparently will not connect to VIDA. The first dealership I went to wanted nothing to do with it, and basically just shrugged their shoulders and said take it back to place of purchase, make it their problem and not ours.
Sounds like you just had bad luck, but it's a new car so it's fully warranted. It will be fixed by Volvo one way or another.
 
all well and good, But no customer should ever be on the receiving end of this kind of BS. I’ve been in the car for almost 6 hours today, and the vast majority of the miles on that vehicle are the miles driven around this **** state trying to get a resolution.

I have bought six cars in my lifetime. Six out of six have been Volvos. That one we bought on Saturday is the very last one.
I really don't understand the upheaval, you got sold a defective unit, you take it back to the dealer and say "fix it and give me a loaner until you are done". That's what others on this forum have done when they had an issue, like the guy who got a loaner for several week for a very minor thing (the wireless phone charger was busted) because they had to take the whole console apart. Given that your car is practically unusable, I would blame the dealer for the problem, they should have taken it back and given you a loaner until the had it fixed.

And I'm not trying to argue with you about this, just don't understand how something that should be pretty straight forward can go so off rails.