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As reported by Volvo owners support portal, it looks like there's some progress with software updates of cars stuck in ports (OTA?). Here is the latest on our car currently at the port of Halifax, Canada:

Software (Updated 3/10/2021)

Updates from and including March 2021 (2104.1)
  • Improvements in estimated range.
  • Stability improvements for AC charging.
  • Radio: linking between FM and DAB for a seamless sound experience. (Note: favorite stations will be deleted and need to be reset).
  • Harman Kardon Premium Audio: improved surround sound.
  • More vehicle settings and improved settings for driver profiles.
  • Climate timers: stability improvements.
  • 360°-view of Park Assist Cameras: quality and stability improvements.
  • Bluetooth telephony: function and stability improvements.
  • OTA quality and stability improvements.
 

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I ended up going with Grizzle-E and would have been happy with their Classic ‘non-smart’ model but they are about to release a Smart version that will ship in a week or two. It wasn’t much more $ and offers OCPP compatibility as well as Wi-Fi.

About a month or so ago I called Volvo US in NJ to ask about the ChargePoint relationship and what that meant. They had no information then and haven’t been of much help since. Local dealer is well intentioned but clueless as well. If I knew the ChargePoint would be available at a discount I might have waited but at least this way I’ll have it done before I get the car.

I used to work in IT and conceptually understand the complexities and contingency planning involved in large scale rollouts. I’m guessing they want to see how how Europe goes in order to finalize their NA schedule. Perhaps they don’t want to offer a target date and then have to roll it back. Maybe they’re waiting on Google and aren’t getting info from them. Maybe they’re just incompetent.

Whatever the reason it’s a poor way to treat existing and potential customers.
 

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As reported by Volvo owners support portal, it looks like there's some progress with software updates of cars stuck in ports (OTA?). Here is the latest on our car currently at the port of Halifax, Canada:

Software (Updated 3/10/2021)

Updates from and including March 2021 (2104.1)
  • Improvements in estimated range.
  • Stability improvements for AC charging.
  • Radio: linking between FM and DAB for a seamless sound experience. (Note: favorite stations will be deleted and need to be reset).
  • Harman Kardon Premium Audio: improved surround sound.
  • More vehicle settings and improved settings for driver profiles.
  • Climate timers: stability improvements.
  • 360°-view of Park Assist Cameras: quality and stability improvements.
  • Bluetooth telephony: function and stability improvements.
  • OTA quality and stability improvements.
Question: how did you sign up for the Volvo owners support portal?
 

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I ended up going with Grizzle-E and would have been happy with their Classic ‘non-smart’ model but they are about to release a Smart version that will ship in a week or two. It wasn’t much more $ and offers OCPP compatibility as well as Wi-Fi.

About a month or so ago I called Volvo US in NJ to ask about the ChargePoint relationship and what that meant. They had no information then and haven’t been of much help since. Local dealer is well intentioned but clueless as well. If I knew the ChargePoint would be available at a discount I might have waited but at least this way I’ll have it done before I get the car.

I used to work in IT and conceptually understand the complexities and contingency planning involved in large scale rollouts. I’m guessing they want to see how how Europe goes in order to finalize their NA schedule. Perhaps they don’t want to offer a target date and then have to roll it back. Maybe they’re waiting on Google and aren’t getting info from them. Maybe they’re just incompetent.

Whatever the reason it’s a poor way to treat existing and potential customers.
I'm just surprised Volvo didn't do a "Pilot VIP" group of a few owners who had reservations across NA and touch base with them throughout and figure out what questions they had ahead of the larger rollout and actually do this right. I swear all these issues are avoidable with proper planning. And yes IT background here too, been working at SaaS software and I swear this is Customer Success 101.
 

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Question: how did you sign up for the Volvo owners support portal?
I did not have to sign up at all. Just go to your country's Volvo homepage. I used our Volvo Canada site: "Owner" link from the main page's menu link at the top right (I also used the "Recalls" link), then 2021 XC40 Pure Electric for the model. On subsequent pages, Software Support and the Software Updates links show up. The "software updates" link presents the info about the recently installed updates. Under "software support" there are more topics outlining the VOC features planned for us starting with the spring 2021 OTA update.
 

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I have been looking at the Volvo Recharge for some time. I recently went to a Volvo dealer who was willing to sell me the dealer demo that was on the lot. I was surprised as other Volvo dealers would not sell the on site car, but this dealer had the silver in stock, the color I wanted, and made a deal.

I realize that the car does not have the OTA software upgrade, but everything is working and a VIN check shows no recalls.

So, I purchased the demo car, less than 200 miles. A slight discount and I have been driving it for the past week.

I am a new owner with the car.

Other than not having the Volvo ON CALL app, there is no Sirius radio app.

I have been using Google Auto to stream from my cell phone where i have the app installed.

And, I love the car.
 

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My P-8 should have landed in Port Hueneme two weeks ago, although I haven't had confirmation of that from Volvo. My NHTSA VIN check shows 0 uncompleted recalls, so I think they must have already fixed it at the port. My dealer hasn't let me know that or said if/when they have the car yet. FWIW, I was also an early adopter of the Nissan Leaf, and similar rollout problems happened then. It seems it takes a couple of years on a brand new model, at least a brand new EV from a company that hasn't been doing them for years. The selling online thing is new, too. I can tell you that I had a 1999 Volvo C-70 for years and loved it. The local dealers and other mechanics were very competent and honest. I think Volvo is doing the best they can but they have Google and Lear to deal with, too. Lear is the company that made the chip that is subject to the recall.
 

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My P-8 should have landed in Port Hueneme two weeks ago, although I haven't had confirmation of that from Volvo. My NHTSA VIN check shows 0 uncompleted recalls, so I think they must have already fixed it at the port. My dealer hasn't let me know that or said if/when they have the car yet. FWIW, I was also an early adopter of the Nissan Leaf, and similar rollout problems happened then. It seems it takes a couple of years on a brand new model, at least a brand new EV from a company that hasn't been doing them for years. The selling online thing is new, too. I can tell you that I had a 1999 Volvo C-70 for years and loved it. The local dealers and other mechanics were very competent and honest. I think Volvo is doing the best they can but they have Google and Lear to deal with, too. Lear is the company that made the chip that is subject to the recall.
Yes, this recall has either been completed already or did not apply to those vehicles that indicate "0 Uncompleted Recalls". Here is the original recall as logged in the Transport Canada recall database (which mirrors the NHTSA recalls):
  • On certain XC40 Recharge models, a software problem could cause the Battery Energy Control Module (BECM) to reset. This can cause the high voltage system to disconnect while driving. If this happens, there could be a sudden loss of power to the wheels.
  • Safety Risk: A loss of power to the wheels could increase the risk of a crash.
  • Corrective Actions: Volvo will notify owners by mail and instruct you to take your vehicle to a dealer to update vehicle software.
 

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I am a new owner with the car.
And, I love the car.
Congratulations!
BTW, how many keys did you get with your new P8? I'm hoping that with the new Pure Electric Recharge, Volvo now gives the owner at least two fully featured remote keys again.
 

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So the last few days my pre conditioning schedule hasn't been working. I didn't look into it till today and found that when daylight savings hit it moved my timer to one hour in the future. Great, now my car will be nice and warm while I'm working!
 

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So the last few days my pre conditioning schedule hasn't been working. I didn't look into it till today and found that when daylight savings hit it moved my timer to one hour in the future. Great, now my car will be nice and warm while I'm working!
How have we not solved that based on the GPS and where the car is parked!?!?!
 

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Reminder - before you take delivery of your car check if your state has any incentives or exceptions.
At least here in New Jersey, the dealership just needs to complete an additional form and there is no sales tax on the purchase.
And don't forget for the 2021 tax filing next year, IRS Form 8936 will add on the credit for the Volvo XC40 Recharge purchase at the $7,500 amount.
 

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Like I said, it's around 10 feet long and does not reach very far. Great for emergency charging I think.
OK thanks, I had been informed by our Volvo people that the included cables with the P8 would be 4.5 meters in length (approx.14ft. 9in.), otherwise a 10ft. cable would involve an electrician's visit. The already hard-to-get and busy electricians here seem to have become even rarer in these Covid-19 times!
 

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OK thanks, I had been informed by our Volvo people that the included cables with the P8 would be 4.5 meters in length (approx.14ft. 9in.), otherwise a 10ft. cable would involve an electrician's visit. The already hard-to-get and busy electricians here seem to have become even rarer in these Covid-19 times!
Found these for US owners manuals

Your Volvo will come standard with a dual mode Level 2 charging cable approximately 14 feet in length (4.5 meters), capable of 240-volt. The cable is supplied with an adapter to enable both Level 1 and Level 2 charging.
 

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Found these for US owners manuals

Your Volvo will come standard with a dual mode Level 2 charging cable approximately 14 feet in length (4.5 meters), capable of 240-volt. The cable is supplied with an adapter to enable both Level 1 and Level 2 charging.
Good, that's what I was told too (as per my posting above) regarding this cable.
This dual mode L2 charging cable appears to be the same idea as my current Model 3, as it too came with adapters to enable L1 or L2 charging, where the owner can insert one of the supplied adapters into the cable's EVSE housing according to their charge mode.
That 4.5 meters cable coming with the P2 (at nearly 15 feet) should be long enough for me to charge with minimal electrician involvement :).
 

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For me, this is a bit of deja vu. I was among the very first Nissan Leaf owners. I pre-ordered just like with the XC40 . There are pros and cons with with being the first. I'll share a bit of my "beta" Leaf experience for what it's worth.
The pros: having the car and not having to wait years for any kinks to be worked out! That's huge. EVs are extremely reliable and maintenance free. In 10 years I've never had a mechanical issue and never gone to a gas station. I've bought tires, windshield wiper blades and put in windshield washer fluid. That's about it for service. Fuel (electricity) is cheap since PG&E has a reduced EV rate, especially when charging at night. The motor responsiveness is great. Around here (Bay Area, CA) my EV sticker allowed me in the car pool lane driving solo, although those stickers are now expired. I don't know if new vehicles get that privilege again. EV's are quiet and handle easily. I've never regretted buying the Leaf, but it is showing signs of age and some "beta" problems. BTW, I loved the Volvo C70 I sold when buying the Leaf, but it was time for it to go. It made me a Volvo fan and is part of the reason I'm going for the XC40.

The cons: The biggest one for an EV is that batteries degrade and the range gets progressively shorter. It's down to about 45 miles practically speaking now. I knew that going in, but I didn't realize how inconvenient and slow public charging is. Don't expect to be able to pop into a charging station and fill up like you do with a gas car. Charging stations then were unreliable and often full if they worked. There are many more out there now, so it's not like you're likely to get stranded, but EVs really don't work well for long drives, even with "fast" charging. On the plus side, I realized I really don't need to go 90+ miles very often. The half a dozen times in the last 10 years, I've taken my wife's Acura. Problem solved. Rent a gas car if you need to. Apart from limited range, some bad design issues on the first model were an inadequate heater, a too short sun visor, and reliance on AT&T for Carwings (like Volvo On Call). The Leaf was an all-new chassis and interior design, so the visor and similar interior issues are not something likely Volvo would fail on since the XC40 uses an established body design. I expect the interior to be first-class. I made sure of that on my test drive. The heater shouldn't be a problem with Volvo's heated seats (and for some, steering wheel), but it is not a trivial matter. Without an internal combustion engine heating has to come from electricity - either the traction battery or a plug. Carwings worked great at first, allowing remote starting of the heater so that you could warm it up before getting in. If it was plugged in, either at work or home, the power came from the plug, not the battery, so you didn't reduce your range. But that ability depended on AT&T's 2G network which after a few years was discontinued. CarWings is essentially defunct now, at least for the 2011 cars. I hope Volvo has learned from Nissan's experience and designed an On Call system that will work with any cellular technology and can be upgraded when necessary. Other shortcomings were mainly because Nissan was going for the economy market and reducing or removing many things (e.g. motors for seats, moon roof, etc.) to lose weight in exchange for lower cost and greater range. Volvo hasn't made those compromises. One other warning: the range displays are not very accurate, hence the term guess-o-meter (GOM). Don't try to see how far you can go on a single charge until you've gotten a good confidence level on being able to judge when you need to get juice. AAA or a tow truck can't charge it up for you. They'll tow it to the dealer, that's all. I think Volvo's main display just shows bars left, not miles left, but the infotaintment systent will compute range for what it's worth. Consider it a GOM. Range depends on driving style, weather, traffic conditions, etc., so be careful. The 20 miles you have left may be only 18 in reality.
 

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Hi friends, with the stop sale over, I was able to pick up my demo unit from the dealer yesterday. This unit has been updated software wise, so it should be identical to what is coming out of port. Here are my first thoughts
  1. Android Automotive is bleeding edge and I suspect plenty of bugs are going to crop up. I was able to find one that involved adding my Google Assistant personalization settings and two factor authentication.
  2. Despite point number one, I think most non-power users/techies will never use Android Auto or CarPlay with this. The integrated maps is just really good, includes offline map downloads, and the voice controls for it work well. There will be quibbles about media playback, ie is your app of choice supported natively but I would imagine Android Automotive will update those before CarPlay or Android Auto are supported. So yeah, I think folks are going to pop their phone on the wireless charger and keep going.
  3. As noted elsewhere, don't expect most dealerships/sales folks to know anything terrible useful about the car. A Not so funny story, I still haven't sorted out how to change the speedometer from KM to Miles...
  4. Coming from my Forester XT, which was essentially a big bodied WRX, with the more aggressive steering controls turned on recharge, I don't feel like the handling is in any way "too soft."
  5. This thing is stupid fast. I am struggling to understand why there isn't an "economy" mode where you trade some of the acceleration for better range. Don't get me wrong, I live in Philadelphia, we have tons of suicide ramps, so I love it for those merges. However for longer drives I could lose 20% of my acceleration and still better faster than most cars.
  6. There was a YouTube video where they did an economy test with one pedal driving and without one pedal driving and they claimed the results were the same. I suspect that would be true with highway and town driving. But in a city with stop signs/lights at every intersection, doubt that is true. The regen braking in one pedal is just so aggressive, even with a really light/nimble foot.
Outside of that, it's a great crossover, the safety systems all seem to be effective without getting in the way of driving, great seats/adjustability, and a nice interior that feels super low key. Coming from a Subaru I feel very at home, if maybe a little bit more grown up ;)
 
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