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Discussion Starter · #1 ·
This all started last week.

Quick backstory, I bought my 2022 Recharge Ultimate at the beginning of October 2021. I have just under 2000 miles on it when I got the "Propulsion System Service Urgent drive to workshop" warning. The car had been sitting for 6 days since I went out of town for a bit for the holidays. As soon as I started driving was when the warning light came on. I drove to the closest Volvo dealer where they kept the car to run some tests and update some software that's not part of the OTA updates.

I picked up the car the next day the dealer was open. When I picked it up, they said everything looked good. I didn't even get to leave the parking lot when I got the same warning, along with turtle mode limiting power. The limit was very low, by the way.

Now, I have a loaner and the car has been back at the Volvo all this week. I had to call to get an update today. The service tech on the phone mentioned that the Volvo engineers have told them that there's an issue with the battery. The next steps are the battery is coming out of the car tomorrow and that they need to run more tests on the battery once it's out of the car.

So... this doesn't seem great on a car with less than 2000 miles...

I'll let you all know when I get another update.

Vehicle Car Automotive design Motor vehicle Personal luxury car
 

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Can you ask them to clarify which battery? The main one or the TCAM backup battery?
 
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Oh wow, that's a terrible story. I just got my 2022 XC40 Recharge Ultimate last week. I'll keep my fingers crossed that the service folks can get it sorted out and returned to you quickly! 🤞
 

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This all started last week.

Quick backstory, I bought my 2022 Recharge Ultimate at the beginning of October 2021. I have just under 2000 miles on it when I got the "Propulsion System Service Urgent drive to workshop" warning. The car had been sitting for 6 days since I went out of town for a bit for the holidays. As soon as I started driving was when the warning light came on. I drove to the closest Volvo dealer where they kept the car to run some tests and update some software that's not part of the OTA updates.

I picked up the car the next day the dealer was open. When I picked it up, they said everything looked good. I didn't even get to leave the parking lot when I got the same warning, along with turtle mode limiting power. The limit was very low, by the way.

Now, I have a loaner and the car has been back at the Volvo all this week. I had to call to get an update today. The service tech on the phone mentioned that the Volvo engineers have told them that there's an issue with the battery. The next steps are the battery is coming out of the car tomorrow and that they need to run more tests on the battery once it's out of the car.

So... this doesn't seem great on a car with less than 2000 miles...

I'll let you all know when I get another update.

View attachment 2284
We have the same problem, see my old post:
 

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Ces - How are things going with yours or has the issue been resolved?
So far it hasn't showed up, I hope not. It just went away or fixed by itself, after letting it sit for about 30 minutes. But it made us very worried because it will not stop flashing the warning sign error notice. Keep us posted and thank you for sharing. :)
 

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So you had a warning which sounds horrific. Others have ignored it and it went away. Being sensible you drove to Volvo with a seemingly fully functional car (with a scary message).

They fiddled with. Announced it fixed then before you could even leave you got the same message along with minimal power. Now they want to drop the battery …

Almost seems like their fiddling broke stuff.
Did they even test drive it?

From now on I think we need to note the odometer when we take it in. See if they actually test drive the cars they say are fixed.

I would definitely contact Volvo big brother and let them know especially if the technicians broke your car.

I wonder if there are spare batteries in america yet?

Good luck. That sounds absolutely horrible.
 
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Discussion Starter · #10 ·
That's pretty much what happened haha. To clarify, when the light first came on, I did run two quick errands since the car was pretty much running normally other than the warning light coming on. So the car did power cycle a few times before I brought it to the dealer. The warning did come on every time.

I first dropped the car off at Volvo on a Friday morning. They ran some tests and updated some kind of software, but I couldn't pick the car up that day, so it sat until Monday morning, which was the next day they were open because of New Years.

As soon as I got in the car and put it in drive, I got the warning again with the addition of turtle mode.

So I left the vehicle at the dealer on Monday and it's been there since. I was told I should be getting an update today, so I'll let you all know what I hear then.
 

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Discussion Starter · #11 ·
Update time.

The Volvo dealer called me to give to let me know what's going on with my car. They were pretty vague on the details, which makes me want to talk to the actual tech and not the guy that makes the phone calls.

I was told that there is an issue - but it's not the high voltage battery pack itself, but a node or module related to the drive system? Does that make any sense to anyone here? Because it doesn't make that much sense to me. It just sounds a bit evasive instead of being an explanation.

Anyway, here's the really bad news. The part needed (whatever it actually is) is on back-ordered and will have to be shipped from Sweden when it's in stock. I was told that it would probably be two weeks best case scenario, but don't be surprised if it's longer.

Welp, I guess I'll be driving the loaner for the next couple of weeks on top of the week that I've already had it.

It seems like it might be a while before I have another update, but I have a feeling I'll end up in CA lemon law territory before my car is repaired.

I'll let you all know if I hear anything else.
 

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TCAM is referred to as a "control module" in the part department. It Is a part of the VCM, or vehicle connectivity module.

I would ask if the module is the TCAM or VCM.

From recent conversations with my dealer, they have information on three local XC40 recharges with Shark fin antenna problems. This would explain the sudden backorder on the TCAM.
 

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TCAM is referred to as a "control module" in the part department. It Is a part of the VCM, or vehicle connectivity module.

I would ask if the module is the TCAM or VCM.

From recent conversations with my dealer, they have information on three local XC40 recharges with Shark fin antenna problems. This would explain the sudden backorder on the TCAM.
Yeah, apparently the TCAM has a backup battery (BUB), which if it fails renders the car undrivable.

My dealer says mine is the 2nd Recharge they've had with a dead TCAM/TCAM BUB just now. Mine is now on week 6(!) waiting for the replacement from Europe to wind to Seattle.
 
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Discussion Starter · #14 ·
Yeah, apparently the TCAM has a backup battery (BUB), which if it fails renders the car undrivable.

My dealer says mine is the 2nd Recharge they've had with a dead TCAM/TCAM BUB just now. Mine is now on week 6(!) waiting for the replacement from Europe to wind to Seattle.
That's interesting, I'll definitely ask about that. They did say my "module" was related to the drive system, which makes me think it's drive battery or electric motor related. I could drive the car, but with very limited power. I'll definitely ask when I have them on the phone again, for sure.
 

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Update time.

The Volvo dealer called me to give to let me know what's going on with my car. They were pretty vague on the details, which makes me want to talk to the actual tech and not the guy that makes the phone calls.

I was told that there is an issue - but it's not the high voltage battery pack itself, but a node or module related to the drive system? Does that make any sense to anyone here? Because it doesn't make that much sense to me. It just sounds a bit evasive instead of being an explanation.

Anyway, here's the really bad news. The part needed (whatever it actually is) is on back-ordered and will have to be shipped from Sweden when it's in stock. I was told that it would probably be two weeks best case scenario, but don't be surprised if it's longer.

Welp, I guess I'll be driving the loaner for the next couple of weeks on top of the week that I've already had it.

It seems like it might be a while before I have another update, but I have a feeling I'll end up in CA lemon law territory before my car is repaired.

I'll let you all know if I hear anything else.
Have the service manger get the regional Volvo rep involved. Depending on the rep if it drags on they may be willing to swap the car. You can read my posts on IHU and brakes and Volvo offered to swap car which I eventually am taking them up on it when my C40 comes in.Having the records and time out of service I have a backup plan to invoke lemon law if I change me mind.
 

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Discussion Starter · #17 ·
I short update for everyone.

I was curious, so I called the Volvo dealership today to try and get some clarification on what parts where needed to repair my car. There was a list of 14-15 parts, but I was told the main part needed was called a "CVTN" unit. The tech in charge of my repair isn't in today, but they're going to call me tomorrow with more information.

So this does not appear to be related to the TCAM issue that many other people are having.
 

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I short update for everyone.

I was curious, so I called the Volvo dealership today to try and get some clarification on what parts where needed to repair my car. There was a list of 14-15 parts, but I was told the main part needed was called a "CVTN" unit. The tech in charge of my repair isn't in today, but they're going to call me tomorrow with more information.

So this does not appear to be related to the TCAM issue that many other people are having.
I found a definition for "CVTN" in a Volvo warranty for a hybrid model, apparently it stands for "Combined Voltage & Temperature Node", which sounds like maybe it's a sensor that measures battery voltage and temperature.
 

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TCAM is referred to as a "control module" in the part department. It Is a part of the VCM, or vehicle connectivity module.

I would ask if the module is the TCAM or VCM.

From recent conversations with my dealer, they have information on three local XC40 recharges with Shark fin antenna problems. This would explain the sudden backorder on the TCAM.
I had a problem with the shark antenna on my BMW X5. Seems like the gasket leaked and shorted something which made its way back to the main ECU. The car ran but not well. About a grand later it was fixed, after a lot of sleuthing.
 

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Discussion Starter · #20 ·
Another non-update haha.

The CVTN sensor/module has been replaced and supposedly the voltage readings are normal. The dealership is still waiting on the specialized tools to needed re-assemble the battery pack. They're hoping to have it put back together by the end of this week. It doesn't give me a ton of confidence that the dealership doesn't have the tools, because that also means they've never done this before either.

Volvo corporate has also reached out asking for a copy of my purchase agreement. They didn't say why they wanted it though.

I'll update again once I hear something.
 
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