Was so excited for pick-up day of our 2021 xc40 recharge in thundercloud grey-blue yesterday, we traded in our xc60 hybrid to go full EV without loosing much (drives the same, don’t notice 3” less cargo space and parking is easier)… literally drove it off the lot 10 feet and kept feeling and hearing this clunking sound, got louder with speed and when I took foot off accelerator even louder! Turned the corner and right back to the dealership where the head mechanic drove it the length of the parking lot and said “not safe to drive”! No one can look at it until Monday now and we waited 1.5hrs to get a crappy loaner (my tall husband’s head brushes the roof!) - and now I’m worried DIDN’T THEY CHECK IT before we picked it up? Is it that easy to mess up this new car?! It has 3000kms on it (it was an order they didn’t fulfill and used for test drives). Is this common??