Volvo iOS App

For me it's "sporadic and/or slow". It'll update but sometimes I need to leave it for a few minutes before it updates. Not very reassuring if you expect a live result. It wll typically get the latest SOC but maybe seconds to minutes after I open the app.

mountainRecharge said:

I can lock and unlock my doors with the app, but I cannot see my battery %, nor can I control the climate. Do these features work for other XC40 Recharge owners?

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My car had the same issue for a week. Then what fixed it was one of these things which I performed:

• Reboot the infotainment: Press and hold the home button on the center display for 20 seconds.
• Reboot the cellular modem: Press and hold the Defrost button for 20 seconds, or until the tiny 'LTE' symbol changes in the upper-left corner of the infotainment screen.

Dogwhistle said:

Also make sure the Volvo privacy settings have data sharing turned on. View attachment 897

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How do you turn it on? My “Volvo on Call” is listed under “Privacy notices”, not “Privacy settings“. When I touch it, it just gives me a description of what “Volvo on call“ does.

Maribo said:

How do you turn it on? My “Volvo on Call” is listed under “Privacy notices”, not “Privacy settings“. When I touch it, it just gives me a description of what “Volvo on call“ does.

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You need to add your Volvo account to your driver Profile before you can see this setting. Settings -> Profiles -> Accounts.

Thanks a lot. I had no idea you had to do that. 'Still not working three days later, though.

Thanks all, got it working! For me the issue was needing to sign in to my Volvo account via the car setting panel. Thanks!

A glitch observed over the week-end. Had activated the climate through app --> "Start" but I didn't select "Stop", rather just entered the car. Although the AC "re-started" to current set temperature (vs. the default 72 degrees when pre-cool) I had no issue what-so-ever. Later on, I went out to run errands, and wanted to pre-cool the car before I got in.... but when pulling up the App, it was STILL indicating "Start" as if the AC was STILL on. I tried to "Stop" it but it wouldn't do it meaning I couldn't pre-cool the car even though physically, the AC is not on. That night, I was charging the car and when the SOC updated on the APP, that was when the pre-climate option was "re-set" again.
To BainBridgeIsland's point, VOC is technically not official on prime-time yet.

• Climate direct start – remote pre-climatization of the passenger compartment before you go

At one point I could lock and unlock doors, then another update and I lost everything on the app. The app keeps telling me to pair with the car and the car keeps telling me that it is paired. I have two recharges and I have no illusions that if I ever work this out I will ever be able to use the app for my wife’s car, or her’s for mine. At his point I’m guessing I can either reset everything and start over, or, take it to the dealer And see what they can do?

Yes, those are your options. Frankly, the app does so little that I decided it wasn’t worth the aggravation anymore.