Lack of COMMUNICATION from Volvo to the dealer network. Here in the USA we have an SOS button for emergency calls. My previous Volvos, 2019 + 2020's had it and it worked fine. In fact you need to have the sales agent set it up on delivery so that the SOS Volvo department has al your "contact" names, etc. So when I discovered our new XC40 P8 had questions about operations of "things" I used the VOC (Volvo On Call) and found out they currently are not getting the "car info" nor GPS so I experimented with the SOS (dealer did not know if he was supposed to set it up on the P8) and found out they too have no idea who is calling. Where you are calling from as the GPS is not yet reporting, etc. So I asked the SOS person as to what are you supposed to do if I was in an accident. Does the car even report to the SOS if the airbags or seat-belt tensioners go off and he said it probably would send the signal but they would not have any information as to where, etc. I asked how would you handle it. He said, we're ask you what happened.
My dealer was not aware of the SOS not working nor was my Volvo Customer Service person I now have a direct phone and email with and she is located at the US Headquarters in Mahwah, NJ.
I could go on and on of the things I have discovered about the lack of completion and communication on this car from Volvo to US dealers. Rushing to market and trying to be ahead of other car brands is giving, in my eye, Volvo a black-eye.