[gthiessen]

16,000km in and I have a stress crack in my windsheild. Definitely did not get any stone chips or an hits on the windshield to cause this. It is suspicious that is happened shortly after I towed my boat (approx 2500lbs) to launch it for the summer. Perhaps the frame is not good for the rated 3500 lbs as stated. Dealer says stress cracks are under warrantee for 20,000km or 12 months. So it won’t cost me anything to replace. No doubt these rain sensitive windhshields are expensive. But it does not eliminate the concern for reoccurrence.

 

[WestVman]

I had two very small stones hitting the windshield, with sounds I barely noticed and, yet, there were immediately 2 chips in the windshield (repairable).


Compared to other windshields that were also chipped by way of flying stones in other cars I previously owned, the way the XC windshield behaved in relation to low intensity of the events was strangely weak.


Now, with this input of yours, I am starting to wonder if they skimped on the windshields...


WV

 

[Jezza]

I got a bad chip too, although I have no idea what caused it (just heard it hit) so have no way to assess whether another car would have taken it better. Insurance sent me to SafeLite which did a horrible job.. wish I’d done it myself but wanted the coverage in case the hairline cracks spread. I might be imagining things, but I feel like the Pilot Assist isn’t as precise since then. The damage is several inches from the bulk of censors behind the rear view mirror though, so it’s probably just me.

 

[Jezza]

I got a bad chip too, although I have no idea what caused it (just heard it hit) so have no way to assess whether another car would have taken it better. Insurance sent me to SafeLite which did a horrible job.. wish I’d done it myself but wanted the coverage in case the hairline cracks spread. I might be imagining things, but I feel like the Pilot Assist isn’t as precise since then. The damage is several inches from the bulk of censors behind the rear view mirror though, so it’s probably just me.

 

[U4ic]

Here in AZ, small chips are a major concern! Has anybody installed paint and/or windshield protection film? If yes, can you rate it for us.

 

[Pablo]

16,000km in and I have a stress crack in my windsheild. Definitely did not get any stone chips or an hits on the windshield to cause this. It is suspicious that is happened shortly after I towed my boat (approx 2500lbs) to launch it for the summer. Perhaps the frame is not good for the rated 3500 lbs as stated. Dealer says stress cracks are under warrantee for 20,000km or 12 months. So it won’t cost me anything to replace. No doubt these rain sensitive windhshields are expensive. But it does not eliminate the concern for reoccurrence.

I have had my XC40 about 6 weeks. Windhield has cracked twice from driver side looking out, from edge 10 to 12 inches across twice. Volvo dealership said the first crack was due to a stone hitting the windshield and I had to go through insurance. I did not see a mark from a stone, just a crack. 9 days later, it has cracked again. Waiting to hear back from glass company that installed it. It is annoying since we are currently traveling on vacation.

 

[swcxc40]

I had the same experience. A gigantic split down the windshield. Now, I do live in CO and the highways here have extra "grit" and stone set into the pavement to increase road traction during winter. Apparently CO has the highest windshield repair occurrences in the country. That said, I did think the huge split was extraordinary.

 

[Cody and Marta]

I have had my XC40 about 6 weeks. Windhield has cracked twice from driver side looking out, from edge 10 to 12 inches across twice. Volvo dealership said the first crack was due to a stone hitting the windshield and I had to go through insurance. I did not see a mark from a stone, just a crack. 9 days later, it has cracked again. Waiting to hear back from glass company that installed it. It is annoying since we are currently traveling on vacation.

Just got my 2nd stress crack in less than 6 months on my 2021 XC40T5R. Last time (3 weeks ago) replaced under warranty and next time will be a lemon law issue...right?

 

[CVOLVO.COM]

Based on all of these cases, it's more than a coincidence. I documented my own incident and posted on the other thread the need to have the windshield radar and camera recalibrated. I'd also question whether an after-market windshield may be just a band aide solution to a manufacturing or design fault? After the 20,000 km / 1 year warranty adjustment period, is this an extended warranty issue or an insurance claim?

Being proactive, I consulted my insurance company and changed my policy to zero deductible comprehensive. Apparently my new XC40 is covered for the first 5 years with a full replacement option, using original Volvo parts by my insurance company. Regardless, if Volvo still considers glass breakage as a "wear 'n tear" issue, hopefully my insurance will cover the repair. In Canada. Liberty Mutual had a Volvo rider that ensured OEM replacement parts.

 

[Cody and Marta]

Based on all of these cases, it's more than a coincidence. I documented my own incident and posted on the other thread the need to have the windshield radar and camera recalibrated. I'd also question whether an after-market windshield may be just a band aide solution to a manufacturing or design fault? After the 20,000 km / 1 year warranty adjustment period, is this an extended warranty issue or an insurance claim?

Being proactive, I consulted my insurance company and changed my policy to zero deductible comprehensive. Apparently my new XC40 is covered for the first 5 years with a full replacement option, using original Volvo parts by my insurance company. Regardless, if Volvo still considers glass breakage as a "wear 'n tear" issue, hopefully my insurance will cover the repair. In Canada. Liberty Mutual had a Volvo rider that ensured OEM replacement parts.

Maybe you don't want OEM parts...they don't seem to be up to the task...

 

[Chris l]

I have had my XC40 about 6 weeks. Windhield has cracked twice from driver side looking out, from edge 10 to 12 inches across twice. Volvo dealership said the first crack was due to a stone hitting the windshield and I had to go through insurance. I did not see a mark from a stone, just a crack. 9 days later, it has cracked again. Waiting to hear back from glass company that installed it. It is annoying since we are currently traveling on vacation.

My xc40 is 14 months old with less than 8000 miles on the clock and I have the same stress crack. Towards the bottom of the drivers side (uk/right hand drive).
No stone chips or impacts.
This is not normal and I will be taking this up with my local dealership on Monday.
It seems they have a problem. I suspect there too much flexibility in the cars structure

 

[Cody and Marta]

My xc40 is 14 months old with less than 8000 miles on the clock and I have the same stress crack. Towards the bottom of the drivers side (uk/right hand drive).
No stone chips or impacts.
This is not normal and I will be taking this up with my local dealership on Monday.
It seems they have a problem. I suspect there too much flexibility in the cars structure

Interested to hear what they say. It seems Volvo has been sending these repairs to insurance companies to handle. I have not been impressed by Volvo Customer Service!

 

[LalaB]

I purchased a 2019 XC90 brand new. Since August 2019, I have replaced one windshield because of a huge something trying to come through and now have repaired 2 large chips and have received 2 more just within the past two months. It might be my imagination, but I think the angle of the windshield is the problem? I mean, every crack/chip has been within a 5" circle. I've had several vehicles before and NO issues, not even one. This is my first Volvo, but in a few months, it will be my last.

 

[Cody and Marta]

I purchased a 2019 XC90 brand new. Since August 2019, I have replaced one windshield because of a huge something trying to come through and now have repaired 2 large chips and have received 2 more just within the past two months. It might be my imagination, but I think the angle of the windshield is the problem? I mean, every crack/chip has been within a 5" circle. I've had several vehicles before and NO issues, not even one. This is my first Volvo, but in a few months, it will be my last.

My last also! I really wanted to love it, but too many issues and problems that Volvo Care just ignored.

 

[DMeewis97]

Just came from my dealership after my 3 week old xc40 t5 had a cracks and offcourse they said it was an impact crack but no stone, she pointed somewhere and I literally wiped up of the blemish she was pointing at, waiting for head office to return to me

 

[Cody and Marta]

Just came from my dealership after my 3 week old xc40 t5 had a cracks and offcourse they said it was an impact crack but no stone, she pointed somewhere and I literally wiped up of the blemish she was pointing at, waiting for head office to return to me
View attachment 765

Let us know how it works out. Our cracked twice in the same spot on the passenger side. Repaired once under warranty and then 3 weeks later in the same spot again. No nicks, chips or road wear. Volvo knows that they have a problem and won’t own it. Will be getting something else in the fall- NOT another Volvo!

 

[Rev J]

I had two very small stones hitting the windshield, with sounds I barely noticed and, yet, there were immediately 2 chips in the windshield (repairable).


Compared to other windshields that were also chipped by way of flying stones in other cars I previously owned, the way the XC windshield behaved in relation to low intensity of the events was strangely weak.


Now, with this input of yours, I am starting to wonder if they skimped on the windshields...


WV

I wonder too! I wish I had read this before buying the car. The dealer was not truthful. I will let you all know what happens when I insist on them paying or replacing it. By the way; the chip had been filled before! I was just going to bypass the entire ordeal snd just fix it. But when auto glass repairman came; they said it had already been filled and they would not touch it! That’s how I found out it was there before I purchased it! Such dishonesty.

 

[Rev J]

I purchased a 2019 XC90 brand new. Since August 2019, I have replaced one windshield because of a huge something trying to come through and now have repaired 2 large chips and have received 2 more just within the past two months. It might be my imagination, but I think the angle of the windshield is the problem? I mean, every crack/chip has been within a 5" circle. I've had several vehicles before and NO issues, not even one. This is my first Volvo, but in a few months, it will be my last.

I agree there’s got to be something going on with these windshields!! Where is the Attorney in the group! Class action? Too my ppl same issue Cracked chipped fractured windshield
does something tragic have to happened before Volvo will fix the problem?

 

[Cody and Marta]

I wonder too! I wish I had read this before buying the car. The dealer was not truthful. I will let you all know what happens when I insist on them paying or replacing it. By the way; the chip had been filled before! I was just going to bypass the entire ordeal snd just fix it. But when auto glass repairman came; they said it had already been filled and they would not touch it! That’s how I found out it was there before I purchased it! Such dishonesty.

Volvo needs to cover glass claims for their faulty design. At this point I wish I had never bought it also…