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Discussion Starter #1
The salesman suggested that I leave the red key in the car in case I ever want to let my daughter, etc use the car.....however this week I attempted for the first time to "remote start" my car using the Volvo on Call app and it wouldn't accept my command and kept saying the "key was in the car"....is that right? So I need to remove the red key?
 

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I was also told to leavethe red key in the car by the sales person. Started having similar issues with keys. I went to Volvo service, they said DO NOT leave red key in car. Removed red key and key error messages disappeared.
 

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Red Key & Remote Start via On Call App

Seems like you can't leave the "red key" in the car AND use remote start. Anyone found a way around this? Just got the car a few days ago and LOVE it, but would be very cool if I can just leave the Red Key in the car and still use the remote start!
 

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The salesman suggested that I leave the red key in the car in case I ever want to let my daughter, etc use the car.....however this week I attempted for the first time to "remote start" my car using the Volvo on Call app and it wouldn't accept my command and kept saying the "key was in the car"....is that right? So I need to remove the red key?
I leave the red key in the car and use remote start all the time. You probably need a software update.
 

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I have had my XC40 for a month and use the remote start everyday with the red key always stored in the car and never had an issue with it remote starting. You probably just need an software upgrade.
 

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Should red key stay or go?

I was also told to keep the red key in the console and have been able to start my car remotely with the key remaining in the car. However, the last few times, it would not start remotely. I received an error message that it was due to a key being in the car.
 

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I had the red key in my car was able to remote start it without any problems. Though I recently removed it because I won't be sharing my car with anyone.
 

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Hi All: this is probably a silly question. I did not get a red colored key from the dealer. Is this the same as the sport key?
 

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Not a silly question. The red key is so you can loan the car via the app to someone when you are elsewhere - you should go back to the dealer and get it. The sport key is something different and looks something like a USB.
 
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