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This is how a reputable auto company handles a problem. They don't ignore the customer and obfuscate the issue by offering multiple software updates.

If you read the article, there are no software issues. This is a vehicle problem that Toyota is trying to fix and provide full support to each and every owner.
 

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This is a confusing comment to me. Was it implied somewhere that there was a software issue with the Toyota?
The article states, “Notably, the car’s electric drive systems are not affected by the recall – the battery and drive motor are working perfectly fine.” So perhaps he is making the point that the problem has nothing to do with the fact that the car is an EV and so may not belong in a thread about problems with other companies’ EVs.
 
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