When I placed my order for an OSD XC40 I was able to order any options I wanted just like if I did a traditional order - no difference. My guess with an OSD order is that the dealer may make less per purchase and some dealers may try to limit it for that reason. I would check around to other dealers. The reason I think dealers may make less money on an OSD purchase is because I went to a dealer to do an OSD delivery and he refused to make the order saying he could not do it, but the very next day I ordered the same car from another dealer. There had to be a reason that first dealer refused to make the order and as they say - "follow the money" and you usually get to the truth .How difficult was it for y'all to do an OSD order? I heard from my friend who used to work at our local Volvo that each dealership is only allotted a handful of OSD trips a year. I wonder if it is only that dealership or if I would have better luck somewhere else. Also, how customizable was your order? I like the r-design best, but want to upgrade the aluminum trim to driftwood if possible.