[FRONA007]

Hello, I have had my Volvo for 1 yr. Since changing winter to summer tyres, I noticed that when I take hands of the steering wheel, the car takes a strong right turn. First I thought it was about the wrongly mounted tyres so I went to service and there was some room for mending. But, even after tyre balance, it continued to turn right. I took it to the official service center where they made a diagnostic and said - nothing's wrong and that I do not know how to drive!

So, I took it to a specialist for another optics tyre adjustment and some improvement was indeed made, but the car still takes a hike to the right as soon as I take my hands of the steering wheel.
Now, the service guys and the CEO went for a ride with me so that I can show them what is happening - they notice that the car issss "leaning" to the right while driving, but, they say it is only due to a very sensitive steering wheel.
Funny enough, my colleague has the same car as me so I took his car for a ride - no problem - the car stays 300m straight if no hands on wheel while mine takes a hike to the right!
Yes, I took the same exact road, same speed, same conditions and made tons of videos of this deviation.
So, since dealer and service say it is my bad driving (btw have my licence since 25 yrs, drove 800 each weekend for 5 yrs but acc to service - I dont know how to drive...) I decided to record the incidents on video.

On one recent video I noticed that when I take my hands of the wheel, after an initial stabilizational stir, the wheel makes a slight right move (imagine a wall clock with seconds - the wheel makes a move similar to a dial on a clock when marking seconds).

This right turning is specially prominent when driving around 130 km/h or higher - then I need to hold the weel strongly, almost that my elbows hurt.

This makes me uncomfortable and unsafe and I dont know what to do since the servicers says "diagnostics show no errors".

I am going to wait to change the tyres back to winter to see if this will continue to happen and if so, then I really will need to act, even if it means contacting Volvo HQ.

Any similar experiences?

Any advice?

Thanks all!

 

[CarPhan]

I have 2 brand new XC40 Inscriptions (2020 and 2021). No problems that I am noticing on my end.

With that said:

I would go to another Volvo dealership. The warranty is honored with any Volvo dealership.

If you still do not get satisfaction, I would contact your state's Attorney General's office ASAP... that gets the proper attention for a miraculous fix.

 

[Slawek]

Have you checked the convergence of the steering system? Non-convergence usually shows up in this way

 

[CarPhan]

I thought of another way to troubleshoot...

I would turn off all driving nanny systems (like lane-keeping assist) and see if that helps. If so, that helps narrow down the issue.

 

[whiteyjfm]

Ours does the same. Same story with the dealer. They don't see anything wrong. Sad thing is it is not doing it all the time. On the same stretch of road with the same conditions, it will go streight one day and pull right the next day. So frustrating. That is the only problem we have with the car. It is 1 year old mow with 13 000 miles on it and the tire wear is even. Go figure........... BTW, all the driver aids are off for me.

 

[CarPhan]

Ours does the same. Same story with the dealer. They don't see anything wrong. Sad thing is it is not doing it all the time. On the same stretch of road with the same conditions, it will go streight one day and pull right the next day. So frustrating. That is the only problem we have with the car. It is 1 year old mow with 13 000 miles on it and the tire wear is even. Go figure........... BTW, all the driver aids are off for me.

As I have said many times here, contact your state's Attorney General Office. Watch how fast Volvo rushes to find you a fix. I have used this tactic a few times and the wheels of justice go faster than a Tesla from 0 to 60 - pun intended.