[Stephen Cerruti]

We picked it up on Saturday.

The Infotainment system crashed 3 times, typically turning a solid color and the center of the dash display would also turn it's own solid color (on Navigation mode at least.) It also crashed a couple of times yesterday.

At one point we got an error message in the center display but clicked through it before taking a picture. This vehicle is running the latest software. Has anyone else had this issue?

 

[Homer]

We picked it up on Saturday.

The Infotainment system crashed 3 times, typically turning a solid color and the center of the dash display would also turn it's own solid color (on Navigation mode at least.) It also crashed a couple of times yesterday.

At one point we got an error message in the center display but clicked through it before taking a picture. This vehicle is running the latest software. Has anyone else had this issue?

I had a similar situation. I linked the ONCALL app with the keys and the problem seemed to disappear.

The app doesn't have full car functions, but for some odd reason, after linking it, everything resolved.

 

[Stephen Cerruti]

Cool I will give that a try. We currently have 2 profiles, the primary (admin) is linked to the valet key and a secondary account is linked to key 1. I will try adding key 2 to the primary and see if that helps.

Edit: I didn't realize you could only link a single key to a profile. I will ask my wife to swap out the valet key for a real one and see if that helps.

 

[Stephen Cerruti]

Well, no joy. Taking to dealer for diagnosis.

 

[Homer]

Well, no joy. Taking to dealer for diagnosis.

Please update when the problem is diagnosed.

 

[Gert]

I have the same problem on my XC40 Recharge in Germany. During about 1000 miles the system crashed 9 times. A software reload last Friday did not help.

 

[Koen]

Well, no joy. Taking to dealer for diagnosis.

Any News? I have this issue a few times a day. Did the dealer find a solution?

 

[Stephen Cerruti]

We have an appointment next week because a part came in. Based on what I've heard they will replace the computer.

 

[emac1211]

FYI I have this issue too. I love the car except for this glitch. I have driven it maybe 350 miles now, and it's happened probably 12 times now. The dealership tried a software upgrade and it did not fix it. I'm taking it in again on Wednesday. I also have been in touch with Volvo's customer service about it and they're opening a file with the dealership. I really, really hope they can resolve this problem.

 

[SeattleCat]

I have driven about 1000 miles in my P8 and have had one crash and that was early on … nothing else has changed, no upgrades.

it was at night so not an external heat issue.
I wonder if crashes can be software instability rng issues as well as the more obvious heat or faulty hardware caused crashes.

 

[PK1]

We picked it up on Saturday.

The Infotainment system crashed 3 times, typically turning a solid color and the center of the dash display would also turn it's own solid color (on Navigation mode at least.) It also crashed a couple of times yesterday.

At one point we got an error message in the center display but clicked through it before taking a picture. This vehicle is running the latest software. Has anyone else had this issue?

I've had this same issue since picking up the car 3 months ago. Dealer could not find a problem. Seems to happen more often when backing up and turning on other functions such as defroster. Becoming more frequent and extremely disconcerting.

 

[azemon]

I figure rebooting the IHU is just part of the ritual of owning a car with the brand-spanking-new Android Automotive. I probably reboot it every two or three days. Most recently was tonight when the driver-side map vanished, the cruise control vanished, and the settings -> driving page was all greyed out.

 

[SeattleCat]

The infotainment does occasionally crash or parts of it does. These are rare. If your having regular crashes (more than twice a day for more than say 3 days out of 5) then there is something and you will need dealer work to replace parts, fix corrupted drivers or install new software.

A few people have gone through this and come out fully functional after fixes have happened.

Sucks to be happening though.

Good luck. Let us know how it turns out.

 

[He Keith]

I figure rebooting the IHU is just part of the ritual of owning a car with the brand-spanking-new Android Automotive. I probably reboot it every two or three days. Most recently was tonight when the driver-side map vanished, the cruise control vanished, and the settings -> driving page was all greyed out.

That is far too often and would drive me nuts. I would take it to dealer to see if maybe the IHU needs to be replaced. There are several of us here that have had the IHU replaced. A bad IHU with buggy software is no fun.

 

[Welland canada recharge]

That is far too often and would drive me nuts. I would take it to dealer to see if maybe the IHU needs to be replaced. There are several of us here that have had the IHU replaced. A bad IHU with buggy software is no fun.

Agree - had the car since early April - and have had to Re-boot maybe 3-4 times in total.