[Volvo XC40 Gloss]

My new XC40 R Design was delivered almost 3 months ago...The car in overall is the best you can get on the market....but there are a lot of factory defects around. In the UK forum there is a technical and faults topic, something I can’t find here... I have some things to report that makes the Volvo ownership a nightmare...
1. Paint defects
2. Broken part in the seat
3. A scratched Speedometer Glass...replaced with a scratched one?Seriously?
4. Water leaking from Panoramic...seems it is not well fitted.
5. Cracking noises from back door and baggage area...
6. Software Bugs( keep indicating a software update). Took it for online update and still appears.
7. Really bad quality of glossy plastics inside/ out 8. You can hear and feel the air coming in cabin while driving in high speeds.
So all these issues clearly declare that quality control was totally absent....This is very sad outcome for a premium automaker. Seriously Volvo? I have booked an appointment to check all these issues but I hardly believe they will be able to fix them all....and of course I am not willing to discuss anything else except replacement.
I really want to hear your thoughts about all these guys and wondering if similar problems occurred to anyone? Thanks a lot and hope you are enjoying your new car!

 

[stan]

It would be helpful if you mentioned where you are located and the dealer that you're dealing with and the results of your/their efforts to resolve the issues that you've identified.

 

[Volvo XC40 Gloss]

Thank you dear Stan for the interest! what is your capacity?
It would be helpful for dealers to listen customers and not speaking with audacity...

 

[bdalameda]

I have been totally impressed with how our new XC40 is put together - no squeaks or rattles, very solid. Have had some major rain here over the last could of weeks and no leaks at all. I also very carefully went over the paint application and found no defects. Plastic finishes are nice as well. You must have got a Monday morning or Friday afternoon car. No software issues to report as yet either. The only little thing I found was a small elastic strap that held the upholstery to the drivers seat base on the underside of the seat was not attached. It had a snap hook on one end and I hooked it to where it belonged and fixed it.

Dan

 

[Volvo XC40 Gloss]

I am really enjoying the car with my wife and travel almost every weekend! I see cars like Macan or X5 and they don’t have the character this car has...also plenty of tech...I haven’t sit down to talk to any other automaker. Only Volvo... but still paint defects, defected plastics and scratched speedometer glass is unacceptable.

 

[Jezza]

Thank you dear Stan for the interest! what is your capacity?
It would be helpful for dealers to listen customers and not speaking with audacity...

No need to be so unfriendly. As a first-time Volvo owner after a variety of German brands, I also am curious about others' experiences with Volvo dealers. Each brand places a different level of emphasis on dealer experience.

The paint on mine is very soft and thin, and scratches disappointingly easily. Without very deliberate care (which for my all-black car means only touchless washing), the car isn't going to look very good after a few years. The only mechanical or functional issue I've had so far is that the power lift gate won't fully latch. I find the rest of the build quality to be fine so far. Sorry your experience hasn't been as good. Based on what I've been reading, it seems to me that Volvo is experiencing some growing pains when it comes to initial quality control. I'm hopeful that the longer term reliability will be impressive.

 

[Volvo XC40 Gloss]

I didn’t meant to be unfriendly. We still own a Volvo 240. Volvos are the best and I am very happy and proud with their evolution. I do respect and love Volvo Group mentality in business and any employee who worked so hard to deliver in time this amazing Tough little robot!
Wondering...how is this possible?

 

[RayHs]

Being old enough to see a few model generations of cars beyond just Volvo, it's sad to say that many of these issues are common for the first model year of any car. While some should be caught by quality control many are found later on and manufacturing processes are changed or parts redesigned. Buying the last model year of any generation car typically gets you the one with least problems but you miss out on the benefits of the new generation. Having said that, I was ready to buy an XC40 but ended up with a Tesla Model 3. It has it's own issues but I knew that going in.

 

[Volvo XC40 Gloss]

I am very happy that you really enjoying your car as I am! Build quality in general is perfect! The driving experience is amazing! All systems tested and work perfectly! App experience is also great!Just some faults and defects...could happen in high demand and very long pick-period...Absolutely I don’t believe Volvo has issues in quality control in general...as explained above...
I agree with you Ray! I knew there will be issues since was the prototype! But the issues you be been afraid of...are perfect! All works perfect!! What turned you to Tesla?

 

[RayHs]

I was replacing my wife's 06 Nissan Murano but not in a rush so put in a reservation for a Model 3 about 6 months ago but was not really that serious about getting one. Really liked the XC40 and test drove one about 4 months ago and was moving towards getting an R-Design OSD with Polestar option in 2019 but started getting emails about being able to order a Model 3 and with the full Federal Tax credit running out at the end of the year we decided to at least test drive one.

We test drove one 12/29 and was able to buy from one in stock and get it 12/31 for, after the credit, about the same price as what I would've spent on the XC40. I'm impressed with what a new car company has been able to do in such a short amount of time but you can see where they either lack experience or made compromises, for the most part cosmetic. The power delivery, silence and to a certain extent design are it's main highlights but some simple things like user interfaces can use some work.

I had looked at the new Murano (felt too big), driven a BMW X3 at one of their driving events (nice handling but more expensive and not as practical) and also looked at the Jaguar E-Pace (strange cabin layout and felt cramped) and I think the XC40 is really the best blend of performance, practicality and even looks. If I was getting an SUV, I'd still choose the XC40.

 

[Volvo XC40 Gloss]

Tesla got you! It’s trully amazing what Tesla has achieved but they don’t have the profound experience of Volvo, Mercedes or BMW...I believe I did the best choice buying the XC40.
It has a great design, it’s practical, big but small, has a great torque and very good systems. You feel indeed driving a Robot. And you did the right choice for sure! An XC40 Coupe EV would appeal more attractive ?

 

[RayHs]

At some point somebody is going to successfully swap a Tesla motor into a modern car from one of the other manufacturers. Until then, looking forward to see the Polestar 2 EV.