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We have had our XC40 for two weeks. We setup two driver profiles, each linked to one of the standard keys. However, this does not work reliably with our car. Sometimes the seats and mirror adjust to the profile, sometimes only the mirrors adjust and sometimes neither. Has any current XC40 owner succeeded in setting this up and working consistently? This is an important feature for us with two main drivers of the car. We followed the instructions in the manual, which state that you can link seat, mirror and entertainment settings to a specific key.
 

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We have had our XC40 for two weeks. We setup two driver profiles, each linked to one of the standard keys. However, this does not work reliably with our car. Sometimes the seats and mirror adjust to the profile, sometimes only the mirrors adjust and sometimes neither. Has any current XC40 owner succeeded in setting this up and working consistently? This is an important feature for us with two main drivers of the car. We followed the instructions in the manual, which state that you can link seat, mirror and entertainment settings to a specific key.
Not much response to this... No-one using the driver profiles linked to the keys yet? Anyway, found a temporary workaround. Disabled the driver profile linking to the keys and I am now just using the two memory settings for the mirrors and the driver seat in the door. That is working correctly all the time at least for the seat and mirrors.
Next time the car is in for service I will ask them to look at it. Might need a software update...:sad
 

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Sounds like something Volvo will have to fix via an update. The whole drivers profile being linked a fob sounds good in theory, but obviously its a little more difficult to program.
 

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We have had our XC40 for two weeks. We setup two driver profiles, each linked to one of the standard keys. However, this does not work reliably with our car. Sometimes the seats and mirror adjust to the profile, sometimes only the mirrors adjust and sometimes neither. Has any current XC40 owner succeeded in setting this up and working consistently? This is an important feature for us with two main drivers of the car. We followed the instructions in the manual, which state that you can link seat, mirror and entertainment settings to a specific key.
Me and my wife had a hard time figuring the profiles out at the beginning too, but is fairly simple and at least for us works very well. Each profile have an option to kind of lock and save the settings for each profile so that unless you tap the save button in the profile menu nothing would change.

What I think is happening is that this options is not on in your vehicle and if you have your settings and someone changes something then that new change will be a default. The way profile works is you click on it make whatever changes you want and that will be standard, if you want all you did saved for next time and for no one to be able to make changes you have to active the don't override option (not sure if that's how's called).

If you want to make changes to your own profile just activate your profile make the change and go into profile and tap on the little disk icon that appears right next to your name.

I hope I was clear, since IMO this is one of the best features of the vehicle. Since this not only saves your set and mirror preferences, but also the temperature, sirius presets, spotify account, interior lightning color, and much more.

Let me know if this helped.
 

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Same issues

We have had our XC40 for two weeks. We setup two driver profiles, each linked to one of the standard keys. However, this does not work reliably with our car. Sometimes the seats and mirror adjust to the profile, sometimes only the mirrors adjust and sometimes neither. Has any current XC40 owner succeeded in setting this up and working consistently? This is an important feature for us with two main drivers of the car. We followed the instructions in the manual, which state that you can link seat, mirror and entertainment settings to a specific key.
Exactly the same issues. Sometimes work, sometimes not, sometimes partially work (either the seat or the mirrors). And it is super slow to change profile to another driver. Use the door buttons could be an option for now. But should not be the right solution. My super old Ford/Lincoln cars can link the profiles to keys with no issues.
 

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Discussion Starter #6
Me and my wife had a hard time figuring the profiles out at the beginning too, but is fairly simple and at least for us works very well. Each profile have an option to kind of lock and save the settings for each profile so that unless you tap the save button in the profile menu nothing would change.

What I think is happening is that this options is not on in your vehicle and if you have your settings and someone changes something then that new change will be a default. The way profile works is you click on it make whatever changes you want and that will be standard, if you want all you did saved for next time and for no one to be able to make changes you have to active the don't override option (not sure if that's how's called).

If you want to make changes to your own profile just activate your profile make the change and go into profile and tap on the little disk icon that appears right next to your name.

I hope I was clear, since IMO this is one of the best features of the vehicle. Since this not only saves your set and mirror preferences, but also the temperature, sirius presets, spotify account, interior lightning color, and much more.

Let me know if this helped.
Sorry, this did not help. I am familiar with the option to lock the profiles (which I did), but still not working. Waiting for the first service to report this, maybe we need a software update :confused:
 

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What has the dealer said?

I bet a number of us would be interested in how the dealer walked you through this setup to make it work or what else was done. Thanks
 

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We have also had trouble with the settings not being saved to the fob, even with the locked profiles being set properly.

I will also be interested in how they are able to fix this for you.
 

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Discussion Starter #9
We have also had trouble with the settings not being saved to the fob, even with the locked profiles being set properly.

I will also be interested in how they are able to fix this for you.
OK, I think I got it to work now... I took some time to go through the whole process again and - this was mentioned before in this thread but I read over it - the key is to SAVE the settings to the profile linked to the key. This is not very user friendly, since the save button is not an obvious button. I thought it was just a note under the settings, but it is actually a button to save your settings to the locked profile.

So, this is what I did using the two main key fobs. Every time I used a different key I placed the other key a far distance away from the car to avoid any confusion. I have also marked each key with the first initial of the driver, so we do not confuse key fobs.
1. Unlock the car with the key fob that you want to program. This is essential, the car only applies the profile settings linked to the key fob if you unlock the car with that fob. Walking up to the car with the key fob if the car is already unlocked does not apply the profile settings. Since we park inside, we were not in a habit of locking the car, so the profile was not applied...
2. Once in the car, select the (already created) profile that you want to link to the key fob. Make all the necessary changes to the seat, mirrors and entertainment system. Now link the profile to the key fob and lock the profile. In this setting screen (under System - Profiles) you will see a long bar that allows you to save your settings to the profile. You need to perform this save (which we did not do before).
So the combination of not unlocking the car and not saving the locked profile resulted in unpredictable behavior for us. Now we have corrected both and it is working as expected.
 

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After you set the profile, if both people getting into the car with profile set on their keys, which key will the car set up with?
into
 

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OK, I think I got it to work now... I took some time to go through the whole process again and - this was mentioned before in this thread but I read over it - the key is to SAVE the settings to the profile linked to the key. This is not very user friendly, since the save button is not an obvious button. I thought it was just a note under the settings, but it is actually a button to save your settings to the locked profile.

So, this is what I did using the two main key fobs. Every time I used a different key I placed the other key a far distance away from the car to avoid any confusion. I have also marked each key with the first initial of the driver, so we do not confuse key fobs.
1. Unlock the car with the key fob that you want to program. This is essential, the car only applies the profile settings linked to the key fob if you unlock the car with that fob. Walking up to the car with the key fob if the car is already unlocked does not apply the profile settings. Since we park inside, we were not in a habit of locking the car, so the profile was not applied...
2. Once in the car, select the (already created) profile that you want to link to the key fob. Make all the necessary changes to the seat, mirrors and entertainment system. Now link the profile to the key fob and lock the profile. In this setting screen (under System - Profiles) you will see a long bar that allows you to save your settings to the profile. You need to perform this save (which we did not do before).
So the combination of not unlocking the car and not saving the locked profile resulted in unpredictable behavior for us. Now we have corrected both and it is working as expected.
I am usually pretty good at figuring things out but pairing the key to the profile still has me stumped. I was excited to read your step by step and ran out to the car with my wife's red key leaving the black key in the house inside a drawer. I locked the car then unlocked it, all with the red key. When I opened the door, it goes to my saved seat settings first (through the door buttons). I switched it to setting 2 and my wife's seat settings moved into position.

All good so far. I started the car using her profile. Went into the key pairing process and the dial started spinning. Then it stopped and said what it always does: "There is no key found". I tried it again placing the red key in the second key reader position in the armrest. The same issue. "no key found". The car is running mind you!
 

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Discussion Starter #13
Red key? That's not a standard key... The red key is intended to be used for when you give someone remotely access to use your car with Volvo On Call. We are using the two black large key fobs for using the profiles. I marked each key with our first initial using some sticky letters.
 

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Discussion Starter #14
After you set the profile, if both people getting into the car with profile set on their keys, which key will the car set up with?
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Depends which key triggered unlocking the doors. The screen will show the name of the profile to which the car will be set.
 

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Discussion Starter #15
Red key? That's not a standard key... The red key is intended to be used for when you give someone remotely access to use your car with Volvo On Call. We are using the two black large key fobs for using the profiles. I marked each key with our first initial using some sticky letters.
Confirmed in the manual: profiles can only be linked to remote keys (the black ones). The red key (Red Key in the manual) is not available for profile linking.
 

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We have had our XC40 for two weeks. We setup two driver profiles, each linked to one of the standard keys. However, this does not work reliably with our car. Sometimes the seats and mirror adjust to the profile, sometimes only the mirrors adjust and sometimes neither. Has any current XC40 owner succeeded in setting this up and working consistently? This is an important feature for us with two main drivers of the car. We followed the instructions in the manual, which state that you can link seat, mirror and entertainment settings to a specific key.
Much the same problem here. The reply I got from Volvo care was to not carry two key fobs in the car at the same time. This is ridiculously impractical. When my wife and I get in the car together the seat and music switch to her setting while the mirrors and climate control switch to mine. (The music actually switches to Sirius (her setting) and plays, but SHOWS that it is playing from USB (my setting). To get to USB you have to swipe left, go into Sirius so that it shows what it is actually playing, then swipe left again and select USB. So frustrating.) I have reset and locked my setting numerous times, but those settings are overridden by this new hybrid setting (I've tried both not locked and locked settings. It makes no difference.). They advise putting the actual driving fob in the cup holder, but everything is set as soon as we open the doors, so this is not helpful advice. The settings are already locked in. Is there any practical advice for how to fix this?
 

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After you set the profile, if both people getting into the car with profile set on their keys, which key will the car set up with?
into
In my case, both. The system doesn't seem to be able to deal with this. The advice I got from Volvo Care was to not carry two fobs into the car, but that is remarkably unhelpful advice. It just messes up the saved settings and creates a hybrid setting all its own. So frustrating.
 

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Does it set the profile of the key if I walk up to my locked car, and unlock with a door handle (keyless unlock)?
 

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It is my experience that whatever FOB is used to unlock the car - that is the profile that will be used. My wife and I regularly drive in the car together with both having fobs in the car at the same time.
 
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