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20 Posts
After only four days with my new XC40 Recharge, I experienced electronics (infotainment) flakiness. My other vehicle is a 2021 Range Rover, so quirky electronics is a way of life for me. But I guess I expected better from Volvo.
I was no longer able to turn on the map in my instrument cluster - the steering wheel button did nothing. I decided for the first time to use the Volvo Help Line button in the car, and the support agent was very responsive and told me how to soft-reboot the system. That solved the problem. But then, from that point forward, every time I got into the car, I got an alert in the center display stating "Hold the call button for two seconds if you want to reach Volvo support" and I had to tap "Cancel." That went on for two days before I tried the soft-reboot, and that didn't clear up the problem, so I had to do the harder-reboot (holding down defrost button for 60 seconds), which did solve the problem. Certainly not the end of the world, but somewhat concerning/disappointing to experience on day #4 of ownership.😐
(I am on the latest software version, 2.7)
I was no longer able to turn on the map in my instrument cluster - the steering wheel button did nothing. I decided for the first time to use the Volvo Help Line button in the car, and the support agent was very responsive and told me how to soft-reboot the system. That solved the problem. But then, from that point forward, every time I got into the car, I got an alert in the center display stating "Hold the call button for two seconds if you want to reach Volvo support" and I had to tap "Cancel." That went on for two days before I tried the soft-reboot, and that didn't clear up the problem, so I had to do the harder-reboot (holding down defrost button for 60 seconds), which did solve the problem. Certainly not the end of the world, but somewhat concerning/disappointing to experience on day #4 of ownership.😐
(I am on the latest software version, 2.7)