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I have a 2019 XC40 with less then 10K miles. Within a month of purchasing it, the windshield cracked on driver side across one third of the windshield. It just happened. No sound of a stone hitting or anything else. Got out of the car at a store and when I returned, the crack was there. I went to Volvo dealer service desk. Asked if it was covered under warranty. The service person retrieved a pen, glass cleaner and paper towel. He cleaned off the windshield and ran the pen tip across the crack on the outside of the windshield. He suddenly said, that is where the stone hit the windshield. Apparently he felt something through the tip of the pen. I could not see anything. I ran the pen across the crack just as the service person did. He said this is a matter for your insurance company. I had the windshield replaced through the insurance company. From there, I left NH to drive to Fla. for a three week vacation. Within 8 days of getting the windshield replaced, a very similar crack appears on the windshield.
I call the insurance company, they forward me to the glass company. The glass company tells me they will have to look at the windshield. They are in NH and I am in Fla. The assure me the windshield will not blow in on me on the way home, so I have to wait until I get home for them to look at it. Ok, I have basically a brand new car that I bought with this trip in mind. Now I have to drive 27 hours staring at the crack in the windshield as it grows across my vision.
I am thinking the crack in the windshields is a stress crack and the windshields should be covered under Volvo warranty. What is the likely hood this would happen twice within a 10 day period? Otherwise, the car has performed perfectly and the drive was smooth and comfortable. Has anyone else had the same issue with their XC40?
I call the insurance company, they forward me to the glass company. The glass company tells me they will have to look at the windshield. They are in NH and I am in Fla. The assure me the windshield will not blow in on me on the way home, so I have to wait until I get home for them to look at it. Ok, I have basically a brand new car that I bought with this trip in mind. Now I have to drive 27 hours staring at the crack in the windshield as it grows across my vision.
I am thinking the crack in the windshields is a stress crack and the windshields should be covered under Volvo warranty. What is the likely hood this would happen twice within a 10 day period? Otherwise, the car has performed perfectly and the drive was smooth and comfortable. Has anyone else had the same issue with their XC40?