[Wr89]

I love this car, but it almost killed me today. The ac, camera, and gps have been discussed before but today it shut off on the highway and coasted to a stop. It restarted right away. I called the Volvo dealership and they said this is the third exact story they have heard today.
Be careful out there.

 

[Cuelaw57]

Check your VIN on the NHTSA recall webpage. This sound like the NHTSA recall notice that the dealer should have fixed with a software update before delivery.

 

[Cjf]

Same thing happened to my wife with our baby on board
Call Volvo corporate
Someone is going to get killed by this

 

[David]

Yes, please let us know if this has happened after the cars were updated to the latest software, or if this is only happening in cars that haven't yet been updated. Thanks!

 

[SeattleCat]

Oh no that is terrible.
Was this a demo car? Some demo cars got sold before they got software upgrade to fix this very feature.

If possible Could you link us your software build date.

That sounds horrible sorry you had to have that happen.

 

[Cjf]

Report a Safety Problem | NHTSA

File a complaint with NHTSA if you experienced a vehicle, tire, car seat or equipment safety problem that could be a safety defect.

www.nhtsa.gov

 

[David]

Report a Safety Problem | NHTSA

File a complaint with NHTSA if you experienced a vehicle, tire, car seat or equipment safety problem that could be a safety defect.

www.nhtsa.gov

You said this happened to your wife. Was the car updated with the latest software?

 

[SeattleCat]

Really anxious to find out if the two cars that had this happen were post or pre the patch that is meant to fix this problem.

 

[Cjf]

It was a demo that the dealer loaned us until our car was delivered
I couldn’t get a straight answer from the dealer as to the timing of the software update

 

[David]

It was a demo that the dealer loaned us until our car was delivered
I couldn’t get a straight answer from the dealer as to the timing of the software update

Ok, that's promising in the sense that it very well could have been a case of non-updated software. Still hoping to hear back from the original poster of this thread.

 

[Wr89]

I brought it in for a software update 3 weeks ago. I assumed they updated the software but didn’t actually check the build number.
Also, I took it straight to the dealership after the incident so I don’t have access to the current software.
It was a demo, but theoretically had been updated.

 

[David]

I brought it in for a software update 3 weeks ago. I assumed they updated the software but didn’t actually check the build number.
Also, I took it straight to the dealership after the incident so I don’t have access to the current software.
It was a demo, but theoretically had been updated.

Hmmm so I guess we'll never know for sure. Interesting that both cases on this thread were demo cars, though.

 

[SeattleCat]

Makes sense. Demo cars have had this problem on other threads.

Really this is a dealership/Volvo issue. As they should be hounding the people who have them to get them back.

Very sorry this happened to you.