I have a 2022 XC40 Recharge. This morning I got a notification from my app that 3.7.0 was available, so I elected to have it update (battery was at 76%). Some time later I got a message on the app indicating the update failed and that I'd need to take it to a dealer to have it updated and OTA updates would not work until then. Not great.
A few hours after I try to enter the car by handle touch. Nothing. This sometimes happens so I use the fob button. Nothing. This also sometimes happens so I attempt the app. App can't unlock the car.
I use the manual key from the fob and get the driver side door open. All of the lock/unlock buttons in the car are unresponsive. The car works, as in the infotainment center comes up, the car can be put into drive and driven, etc. -- the only thing I know that doesn't work is any means to lock or unlock the doors.
Is this a known issue with a known solution? I've tried rebooting the infotainment system. I have not tried a factory reset but will if that's a known way to fix this issue. Last resort is I drive it to the dealer.
Any tips or help very much appreciated, thanks!
A few hours after I try to enter the car by handle touch. Nothing. This sometimes happens so I use the fob button. Nothing. This also sometimes happens so I attempt the app. App can't unlock the car.
I use the manual key from the fob and get the driver side door open. All of the lock/unlock buttons in the car are unresponsive. The car works, as in the infotainment center comes up, the car can be put into drive and driven, etc. -- the only thing I know that doesn't work is any means to lock or unlock the doors.
Is this a known issue with a known solution? I've tried rebooting the infotainment system. I have not tried a factory reset but will if that's a known way to fix this issue. Last resort is I drive it to the dealer.
Any tips or help very much appreciated, thanks!
