
Polestar and Volvo EV recall shows the strength of over-the-air updates
A software fix was deployed through an over-the-air update on the Polestar 2, while the same fix is costing Volvo more time.
And you didn't stop them?!?!“We are aware that some retailers have sold their demos to customers, so those cars will have to be brought in under the traditional process,” clarified product and technology spokesperson Jim Nichols.
Really! That's poor leadership from corporate, both in letting it happen and then trying to throw the dealers under the bus for the inconsistent approach -- they should realize that both corporate AND dealers are all "Volvo" to the customers. They all need to take care of Volvo business better than this. Coming from previously dealing with Porsche, I cannot imagine them bickering like this publicly.And you didn't stop them?!?!
But in reality - glad to see them be able to identify an issue and fix it in a fairly quick turnaround especially since a vendor was involved.
Exactly! Same way one bad hotel property can hurt a brand's image.Really! That's poor leadership from corporate, both in letting it happen and then trying to throw the dealers under the bus for the inconsistent approach -- they should realize that both corporate AND dealers are all "Volvo" to the customers. They all need to take care of Volvo business better than this. Coming from previously dealing with Porsche, I cannot imagine them bickering like this publicly.
Sounds like your vehicle may still be subject to requiring a dealer visit (but enter your VIN in the check tool at NHTSA, or perhaps confirm with your dealer):So I wonder if I have the updated software or is there another one for my "demo" car. 🙄