Driver Profiles linked to keys - Volvo XC40 Forum
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post #1 of 19 (permalink) Old 07-22-2018, 04:34 PM Thread Starter
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Driver Profiles linked to keys

We have had our XC40 for two weeks. We setup two driver profiles, each linked to one of the standard keys. However, this does not work reliably with our car. Sometimes the seats and mirror adjust to the profile, sometimes only the mirrors adjust and sometimes neither. Has any current XC40 owner succeeded in setting this up and working consistently? This is an important feature for us with two main drivers of the car. We followed the instructions in the manual, which state that you can link seat, mirror and entertainment settings to a specific key.
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post #2 of 19 (permalink) Old 08-01-2018, 04:03 PM Thread Starter
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We have had our XC40 for two weeks. We setup two driver profiles, each linked to one of the standard keys. However, this does not work reliably with our car. Sometimes the seats and mirror adjust to the profile, sometimes only the mirrors adjust and sometimes neither. Has any current XC40 owner succeeded in setting this up and working consistently? This is an important feature for us with two main drivers of the car. We followed the instructions in the manual, which state that you can link seat, mirror and entertainment settings to a specific key.
Not much response to this... No-one using the driver profiles linked to the keys yet? Anyway, found a temporary workaround. Disabled the driver profile linking to the keys and I am now just using the two memory settings for the mirrors and the driver seat in the door. That is working correctly all the time at least for the seat and mirrors.
Next time the car is in for service I will ask them to look at it. Might need a software update...
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post #3 of 19 (permalink) Old 08-05-2018, 01:08 PM
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Sounds like something Volvo will have to fix via an update. The whole drivers profile being linked a fob sounds good in theory, but obviously its a little more difficult to program.
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post #4 of 19 (permalink) Old 08-29-2018, 03:20 PM
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Originally Posted by robberrun View Post
We have had our XC40 for two weeks. We setup two driver profiles, each linked to one of the standard keys. However, this does not work reliably with our car. Sometimes the seats and mirror adjust to the profile, sometimes only the mirrors adjust and sometimes neither. Has any current XC40 owner succeeded in setting this up and working consistently? This is an important feature for us with two main drivers of the car. We followed the instructions in the manual, which state that you can link seat, mirror and entertainment settings to a specific key.
Me and my wife had a hard time figuring the profiles out at the beginning too, but is fairly simple and at least for us works very well. Each profile have an option to kind of lock and save the settings for each profile so that unless you tap the save button in the profile menu nothing would change.

What I think is happening is that this options is not on in your vehicle and if you have your settings and someone changes something then that new change will be a default. The way profile works is you click on it make whatever changes you want and that will be standard, if you want all you did saved for next time and for no one to be able to make changes you have to active the don't override option (not sure if that's how's called).

If you want to make changes to your own profile just activate your profile make the change and go into profile and tap on the little disk icon that appears right next to your name.

I hope I was clear, since IMO this is one of the best features of the vehicle. Since this not only saves your set and mirror preferences, but also the temperature, sirius presets, spotify account, interior lightning color, and much more.

Let me know if this helped.
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post #5 of 19 (permalink) Old 10-09-2018, 12:29 PM
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Angry Same issues

Quote:
Originally Posted by robberrun View Post
We have had our XC40 for two weeks. We setup two driver profiles, each linked to one of the standard keys. However, this does not work reliably with our car. Sometimes the seats and mirror adjust to the profile, sometimes only the mirrors adjust and sometimes neither. Has any current XC40 owner succeeded in setting this up and working consistently? This is an important feature for us with two main drivers of the car. We followed the instructions in the manual, which state that you can link seat, mirror and entertainment settings to a specific key.
Exactly the same issues. Sometimes work, sometimes not, sometimes partially work (either the seat or the mirrors). And it is super slow to change profile to another driver. Use the door buttons could be an option for now. But should not be the right solution. My super old Ford/Lincoln cars can link the profiles to keys with no issues.
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post #6 of 19 (permalink) Old 10-09-2018, 06:19 PM Thread Starter
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Me and my wife had a hard time figuring the profiles out at the beginning too, but is fairly simple and at least for us works very well. Each profile have an option to kind of lock and save the settings for each profile so that unless you tap the save button in the profile menu nothing would change.

What I think is happening is that this options is not on in your vehicle and if you have your settings and someone changes something then that new change will be a default. The way profile works is you click on it make whatever changes you want and that will be standard, if you want all you did saved for next time and for no one to be able to make changes you have to active the don't override option (not sure if that's how's called).

If you want to make changes to your own profile just activate your profile make the change and go into profile and tap on the little disk icon that appears right next to your name.

I hope I was clear, since IMO this is one of the best features of the vehicle. Since this not only saves your set and mirror preferences, but also the temperature, sirius presets, spotify account, interior lightning color, and much more.

Let me know if this helped.
Sorry, this did not help. I am familiar with the option to lock the profiles (which I did), but still not working. Waiting for the first service to report this, maybe we need a software update
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post #7 of 19 (permalink) Old 10-23-2018, 05:42 PM
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What has the dealer said?

I bet a number of us would be interested in how the dealer walked you through this setup to make it work or what else was done. Thanks
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post #8 of 19 (permalink) Old 10-28-2018, 11:02 PM
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We have also had trouble with the settings not being saved to the fob, even with the locked profiles being set properly.

I will also be interested in how they are able to fix this for you.
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post #9 of 19 (permalink) Old 10-30-2018, 05:44 PM Thread Starter
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We have also had trouble with the settings not being saved to the fob, even with the locked profiles being set properly.

I will also be interested in how they are able to fix this for you.
OK, I think I got it to work now... I took some time to go through the whole process again and - this was mentioned before in this thread but I read over it - the key is to SAVE the settings to the profile linked to the key. This is not very user friendly, since the save button is not an obvious button. I thought it was just a note under the settings, but it is actually a button to save your settings to the locked profile.

So, this is what I did using the two main key fobs. Every time I used a different key I placed the other key a far distance away from the car to avoid any confusion. I have also marked each key with the first initial of the driver, so we do not confuse key fobs.
1. Unlock the car with the key fob that you want to program. This is essential, the car only applies the profile settings linked to the key fob if you unlock the car with that fob. Walking up to the car with the key fob if the car is already unlocked does not apply the profile settings. Since we park inside, we were not in a habit of locking the car, so the profile was not applied...
2. Once in the car, select the (already created) profile that you want to link to the key fob. Make all the necessary changes to the seat, mirrors and entertainment system. Now link the profile to the key fob and lock the profile. In this setting screen (under System - Profiles) you will see a long bar that allows you to save your settings to the profile. You need to perform this save (which we did not do before).
So the combination of not unlocking the car and not saving the locked profile resulted in unpredictable behavior for us. Now we have corrected both and it is working as expected.
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post #10 of 19 (permalink) Old 10-31-2018, 09:12 AM
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Robberun,
Thanks for taking the time to explain that to everyone. Now, I'll know what to do when I finally get my vehicle!
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